Support

Equipment Servicing

One of the greatest concerns for an operator is the ongoing maintenance of the laser tag equipment. Well the good news is that all of the electronic components for the Delta Strike equipment are modular. If a component is no longer working, unplug it and plug in a new one - very quick and simple. Virtually no soldering or previous repair experience is required.

In addition to this the phaser gun display also provides an error message for some faults such as gun cable and RF signal disconnections, providing the operator with instant feedback.

Same/Next Day Dispatch

Order on-line one day and we will dispatch the next - in fact most of the time the same day!

Delta Strikes fast and efficient on-line order system supplies your parts ASAP with minimal administration time and cost. Our on-line catalogue lists all components, along with photos, part numbers, prices and descriptions. You will find ordering parts a very quick and simple process.

24 Hour Help-line

We consider customer satisfaction our number-one priority. As such, Delta Strike provide a 24 hour help-line to not only get you started, but also to provide ongoing assistance and support.

From initial startup to daily operations, you will be able to contact us and talk to our technical assistance staff any time.

In addition to this, for less urgent matters you can e-mail direct to our service department or marketing department for information and assistance.

14 Day Satisfaction Guarantee

We are so confident with the quality of our product that Delta Strike offer a 14 day satisfaction guarantee on all new systems.

If you are unhappy with any aspect of your system, you can return it to us for a full refund. (Excluding freight costs, conditions apply.)

Manufacturer's Warranty

Delta Strike products carry a 1 to 3 year manufacturers parts replacement warranty on products which have a defect in material and workmanship under normal operating conditions. This warranty includes the gun cases, internal electronics, vests, control stations and software. This warranty does not cover acts of god, vandalism or abuse.

For products which are not originally supplied by Delta Strike such as LCD monitors, computers and printers, Delta Strike will always supply with a 3 year warranty policy when available from the original manufacturer.

Setup and Training

Delta Strike provide the following resources as part of a system purchase.

Personal assistance is always available via our 24-hour help-line.

Purchase Options

Delta Strike offer a number of payment options on system purchases to suit your situation:

Note: All finance options are subject to approval